New Online Utility Bill Payment Options Now Available!

Posted on: October 3rd, 2022 by jhaddix

NEW Online Payment Option

The City of South Lebanon is excited to announce that starting October 3, 2022, we will begin offering our utility customers an online option for utility payments. Acceptable payment methods include Visa, Mastercard, Discover, American Express or electronic check. Payments can be made with no additional service fees.

Click HERE to pay your bill online and to sign-up for other billing features such as autopay, electronic billing, paperless bills, emails and/or text notifications. You can also pay by phone at (513) 494-2296, Option “1”.

NEW Utility Bill Statements and Due Date 

We have transitioned our utility bill from a postcard to a full page billing statement.  You should receive your statement during the first week of the month, starting with October, 2022.  Click HERE to see a sample of the new bill.  The new format allows us to provide more information to our customers including a  personalized history of water consumption and news regarding upcoming community events.

To give our customers more time to pay their bills, we have also changed the bill due date from the 15th of the month to the 22nd.

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